Article ID: 51630 - Last Review: December 1, 2015
DESCRIPTION
This alarm indicates that all configured outbound ports are in use.
SEVERITY
High
IMPACT
The system is unable to process any more outbound calls.
TROUBLESHOOTING STEPS
Possible reasons for running out of ports:
1. There are more outbound calls queued than you have outbound ports to handle. In this case, assigning more ports is the best solution.
2. The call flow does not have a hang up or transfer activity at the end, and ports will stay in an established state indefinately.
3. Ports are stuck in an established or in-use state. Look at the device port and make sure the port is idle and that the inUse flag has been set to false.
APPLIES TO
CCM / VWM 6.0.1 and 6.0.1.1 only.
Keywords: VWM insufficient outbound ports ALM0101