WFM Connector (Impact 360) RealTime not working - System.NullReferenceException thrown

PROBLEM

When running the prairieFyre.WFM.Controller.Impact360.RealTime.exe it fails to run. 

SYMPTOMS

You will receive an error that starts like the following:

Unhandled Exception: SystemNullReferenceException: Object reference not set to an instance of an object.
    at prairieFyre.Framework.Common.Logging.Logger.DetailedLogger.SetupStandardLoggingToLogsDir()

CAUSE

The registry key directing the WFM connector where to log is not created, or pointed to a location you cannot write to. 

RESOLUTION

1. On the Impact 360 server, open regedit.exe.
2. Go to HKEY_LOCAL_MACHINE\Software\Wow6432Node\prairieFyre Software Inc\CCM\Common\. 
3. Add a string called InstallDir.  Set the value to a folder path which you can write to.
4. Re-run the  prairieFyre.WFM.Controller.Impact360.RealTime.exe and it will create a Logs folder.

APPLIES TO

WFM Version 7.1.X.X