HotFix KB376910 - On the Chat landing page the "Your Name" box does not have a label visible when it first loads

PROBLEM

When a customer lands on the Chat landing page, the fields to be filled in are labeled with ghost text.  However, since the "Your Name" field loads with the cursor already within, the ghost text is removed and customers are presented with an unlabeled blank white box. 

WORKAROUND

If the user clicks any other box, the ghost text will return. 

RESOLUTION

This hotfix is to be installed onto MiCC Version 8.1.0.0.

1. Download the attached KB376910.EXE to the MiCC Server.
2. Double-click the KB376910.EXE and follow the on-screen prompts.

NOTE:  Installing this hotfix will restart the Mitel services.  In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window. 

APPLIES TO

8.1.0.0