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HotFix KB377622 - YourSite Explorer not displaying Queue configuration tab for Business Reporter licensed sites

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Article ID: 52515 - Last Review: January 2, 2017

PROBLEM

With a Business Reporter license (no ACD licensing), YourSite Explorer hides the Queue configuration menu.  This is used for Ring Group configuration, and should be available. 




RESOLUTION

This hotfix is to be applied onto MiCC Version 8.1.1.0.

1. Download the attached KB377622.EXE file to the MiCC Server.
2. Double-click the KB377622.EXE and follow the on-screen prompts.

NOTE: Installing this hotfix will restart the Mitel services.  In order to avoid service interruption we recommend applying the update after hours or during a scheduled maintenance window. 



APPLIES TO

8.1.1.0 

Keywords: 377622 KB377622 business reporter queue yoursite explorer yse


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