Article ID: 52568 - Last Review: December 8, 2017
2. Double-click the KB424057.EXE file and follow the on-screen prompts.
NOTE: Installing this HotFix will restart the MiCC services. To avoid service interruption we recommend applying this update after hours or during a scheduled maintenance window.
PROBLEM
When using Active Directory authentication users would be logged into CCMWeb automatically. Any attempt to log out of CCMWeb in order to change logins would simply log them back in as the same (current Windows) user.
RESOLUTION
This HotFix is to be installed onto MiContact Center Business version 8.1.2.0.
1. Download the attached KB424057.EXE to the MiContact Center server.2. Double-click the KB424057.EXE file and follow the on-screen prompts.
NOTE: Installing this HotFix will restart the MiCC services. To avoid service interruption we recommend applying this update after hours or during a scheduled maintenance window.
APPLIES TO
MiCC 8.1.2.0
Keywords: 424057 KB424057 CCMWeb AD auth Active Directory authentication login logout